recovered annually
“5% defects eliminated — without adding headcount.”
We rebuild operations systems that unlock measurable margin gains in 4 weeks
No reports. No recommendations. Just results you can measure.
It's not one big break. It's a hundred small drifts.
"You do not rise to the level of your goals. You fall to the level of your systems."
— James Clear
Nothing is clearly wrong. But nothing runs the same way twice. You're adjusting, correcting, stepping in — and the moment you step back, it drifts again.
The data exists. But it doesn't tell the full story. By the time a problem surfaces, it's already cost you.
The good news? Drift is reversible. You just need a system designed to hold.
Most engagements leave you with a report. We leave you with a working system. Built inside your business, using your team, your tools, your workflows.
Consultants advise. We build.
Every engagement follows the same discipline. The timeline adapts. The rigour doesn't.
Map operations. Identify leaks. Rank priorities.
Build system architecture. Define roles, workflows, tech integration.
Deploy on your floor. Train your team. Connect tools.
Tighten feedback loops. Hand over a self-improving system.
Map operations. Identify leaks. Rank priorities.
Build system architecture. Define roles, workflows, tech integration.
Deploy on your floor. Train your team. Connect tools.
Tighten feedback loops. Hand over a self-improving system.
A system is only as strong as the pillars it rests on. Here's how each one gets reinforced.
They're not failing. Your system is. We fix the system — so your people stop fixing things.
“My shift supervisor spends 2 hours daily fixing what should be automatic.”
Without a systemYour people run the system — the system doesn't run them. Trained, not replaced. Enabled to own every outcome.
8 weeks to independence“Every batch is an adventure. Standards exist on paper, not on the floor.”
Without a systemFeedback loops that tighten themselves. Every output predictable. Refined, not discarded.
5% defect elimination“We have data in 3 places. None of them talk to each other.”
Without a systemOne dashboard. Real-time visibility. Decisions based on fact, not guesswork.
4 locations unifiedResults don't lie. Here's what happened when we put this to work.
Real results from real engagements. Every number here came from a system we built, a gap we closed, a margin we recovered.
recovered annually
“5% defects eliminated — without adding headcount.”
more output
“Same team. Same floor. Bottleneck removed, capacity unlocked.”
4 locations unified
“Real-time visibility eliminated stockouts across all warehouses.”
material loss cut
“Hidden spoilage patterns found. Batch controls tightened. Loss stopped.”
Book a free ops audit. We'll find your margin leak in the first session.
See Your Margin MapBuilt from the inside out.
The gap between what founders want and what the floor delivers. That's where the margin lives. And that's where we work.
I built systems inside startups, working closely with founders and CXOs across food & beverage, healthcare, and FMCG. Not from a desk, but on the floor, under real pressure and deadlines. Everywhere, I saw the same gap: strategy stayed in the boardroom, execution stayed on the floor, and no one truly connected the two. Consultants delivered reports. Teams fought fires. The gap remained.
Then it became clear, this wasn't just a problem. It was a white space. A category between strategy and execution that nobody truly owned. So I asked: why not build it as a service? Why not bring together specialists who bridge the boardroom and shop floor, and stay until the system actually works? That's why I started BuildTruss, to help businesses stop losing margin to systems they never built.
BuildTruss brings together specialists across operations, IT, marketing, and execution. We don't just optimise the old way; we build systems ready for what's next.
That means integrating AI where it creates real leverage, modernising processes designed for a different era, and building execution systems that can compete in a market that won't wait for you to catch up. Every engagement is led by people who've built under real conditions. We work across functions, not in silos. Because disconnected advice isn't just unhelpful; it's expensive.
Operational issues are often symptoms of deeper system gaps. We diagnose root causes, not surface pain.
We work across systems, process, ERP, and execution. Not in silos. No disconnected advice.
We stay close to implementation and outcomes. Your results are our metric, not our report.
In 45 minutes, you'll see where your margin is leaking and get a clear path to fix it. No pitch. No report. Just a map you can act on.
We take on 3 engagements at a time. If we're not the right fit, we'll tell you.